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General introduction to information technology or information technology

The field of information technology, information technology, or IT is a broad field concerned with technology and its fields related to processing and managing information, studying, developing, designing, activating, and supporting systems that rely on computers. Information technology or information technology depends on many research and applications, and it has become one of the most important basic drivers of production and growth in many countries of the world. Working to develop it helps increase productivity in most fields
Through information technology, people can abandon complex and difficult traditional systems and replace them with modern, easy technologies, which leads to reducing effort, time, and manpower. They are used in the medical field, administration, banking, and the educational field. It is noteworthy that this term began to appear globally in the eleventh century, and the beginnings of information technology were simple. It relied on collecting information, then arranging it, and classifying it. Then the matter evolved into linking the information to each other with logical chains, until the systems through which data was entered, reviewed, and saved appeared, and it developed by relying on databases and their giant systems.
We started at AL GAESES INFORMATION TECHNOLOGY where others left off, and we had distinguished technical cadres of systems analysts, designers and programmers with high and advanced experience. In the IT department at ISOTech, we have taken it upon ourselves to develop programs and applications, whether on computers or smart mobile devices that run on Android, iOS, or Windows Phone. ISOTEC also has teams developing enterprise resource planning (ERP) systems or CRM (customer relationship management) systems In the IT department at ISOTech, we provide website development services according to a clear and specific implementation plan, starting with design, programming, technical tests, and quality control, ending with final approval and delivery.
We also offer our customers free hosting for one year and guarantee the site for one year from the date of launch against any technical problems or external attack, God forbid. Content Management System: Services included:
- Preparing the material - Check it linguistically – Scientifically audited – Translation into different languages – Updating the website with the necessary content.

Robotic process automation (RPA) process

In the last five years, 25% of manual tasks have been transformed into automation, especially in establishments where there is a large human element or where the human element performs standard or monotonous operations, using and developing Robotics Process Automation technology, or what is known for the abbreviation as RPA. This is because this process saves time and effort, reduces errors, and other material and moral benefits of automated process automation.
The process of automating robotic processes is a series of commands that are executed by a robot program that operates with a specific set of business rules Robotic process automation allows organizations to automate tasks just like a human would do them across different applications and systems Robotic automation interfaces with existing and existing IT architecture without complex system integration. Robotic process automation can also be used to automate labor-intensive workflow, infrastructure, and back-office process. These bots can interact with an internal application, website, user portal, etc
Robotic process automation is software that runs on the end user's computer, laptop, or mobile device The main goal of Robotics process automation is to replace the repetitive and boring clerical task performed by humans, with a virtual workforce. RPA also does not require code development, nor does it require direct access to the code or application database.

Qualification for ISO certificates and accreditation and other management systems

1-  نظام إدارة الجودة أيزو 9001 

Quality management system (QMS) ISO 9001

2-  نظام إدارة البيئة أيزو 14001

Environmental management system (EMS) ISO 14001

3-  نظام إدارة تكنولوجيا المعلومات أيزو 20000 

Information Technology management system (ITMS) ISO 20000

4-  نظام إدارة أمن المعلومات أيزو 27001 

Information security management system (ISMS) ISO 27001

5-  نظام إدارة السلامة والصحة المهنية أيزو 45001 

Occupational health and safety management system (OH&S) ISO 45001

6-  نظام إدارة سلامة الغذاء أيزو 22000 

Food Safety Management System (FSMS) ISO 22000

7-  نظام إدارة المؤسسات التعليمية أيزو 21001 

Educational organizations management system ISO 21001

8-  نظام إعتماد المختبرات أيزو 17025

General requirements for the competence of Testing and calibration laboratories ISO/IEC 17025

9-  نظام اعتماد المختبرات الطبية أيزو 15189

 Medical laboratories — Requirements for quality and competence ISO 15189

10-  نظام إدارة جودة إنتاج الأجهزة الطبية أيزو 13485 

Medical devices quality management system ISO 13485

11-  نظام إدارة موارد الطاقة أيزو 50001 

Energy Management system ISO 50001

12-  نظام إدارة رضا العملاء ومعالجة الشكاوى أيزو 10002 

Customer satisfaction & complaints handling ISO 10002

13-  نظام المساءلة الاجتماعية  

SA8000 Social Accountability

14-  نظام اعتماد سلامة الغذاء

 Food Safety System Certification FSSC 22000

15- المعيار العالمي لسلامة الغذاء

 BRC Global Standard for Food Safety

16-  معايير التميز الدولية في الغذاء

 IFS IFS Food – International Featured Standards Certification

17-  نظام نقاط التحكم ومعايير التوافق مواصفة المزرعة المتكاملة

 جلوبال جاب Global GAP

18-  نظام علامة المطابقة للسوق الأوروبية

 CE mark

19-  نظام سلامة مواد التعبئة والتغليف 


20-  نظام إدارة المسئولية المجتمعية أيزو 26000

 Social Responsibility ISO 26000

21-  نظام 5S

22-  معيار رئاسة الطاقة والتصميم البيئي

Leadership in Energy & Environmental Design LEED LEED

23- نظام إدارة الموارد البشرية أيزو 30405 

Human resource management ISO 30405

24- نظام إدارة المعرفة في المؤسسات أيزو 30401 

Knowledge management Systems ISO 30401

25- نظام اعتماد هيئات التفتيش أيزو 17020 

Conformity assessment — Requirements for bodies performing inspection ISO 17020 

26- نظام اعتماد الجودة الآمنة للطعام 

Safe Quality Food SQF SQF

27- قانون تحديث سلامة الغذاء

 Food Safety Modernization Act FSMA FSMA 

28- نظام معايير المركز السعودي لاعتماد المنشآت الطبية سباهي CBAHI

29- نظام إدارة الجودة – مبادئ توجيهية لتحقيق الفوائد المالية والاقتصادية أيزو 10014 

ISO 10014

30- نظام التصنيع الخالي من الهدر أو التصنيع الرشيق 

Lean manufacturing

31- نظام السياحة والفنادق والخدمات ذات الصلة أيزو 22483 

Tourism and related services — hotels — service requirements ISO 22483

32- نظام إدارة مكافحة الرشوة أيزو 37001 

Anti-bribery management system ISO 37001

33- نظام إدارة استمرارية الأعمال أيزو 22301 

Business continuity management system ISO 22301

34- نظام إدارة الأصول أيزو 55001  

Asset management — Management systems — Requirements ISO 55001

35- نظام إدارة المرافق 

Facility Management System ISO 41001

36- برنامج اعتماد كلية الأمراض الأمريكية للمختبرات

 CAP Laboratory Accreditation Program CAP

37- المعيار العالمي الخاص بأمان بيانات بطاقات الدفع الائتمانية

 Payment Card Industry – Data Security Standard PCI DSS

38- شهادة هيئة سلامة الغذاء والدواء الامريكية 

U.S. Food and Drug Administration FDA

39- نظام إدارة الابتكار

 Innovation Management System ISO 56002

40- نظام إدارة المخاطرة 

Risk Management — Guidelines ISO 31000

41- اعتماد المعهد الأمريكي لأبحاث الرعاية الطارئة

 Emergency Care Research Institute ECRI 

42- اعتراف مركز اعتماد الممرضات الأمريكي

 ماجنت MAGNET Recognized of The American Nurses Credentialing Center (ANCC)  

43- اعتماد اللجنة الدولية المشتركة لجودة الخدمة الصحية


44- نموذج التميز الأوروبي

 EFQM 2020


Ideal specifications in designing a website

Ideal specifications in designing a website The basis for choosing the appropriate design for a website actually begins with receiving the customer’s information, which is expressed by: a good design doesn’t start with image or colors; but with information – This information is used to know the purpose of the site and its target customers (Target Audience), as well as competitors and their sites, and through information that is received in one way or another. The reflection of the site’s objectives in the design can be summarized in its effectiveness, modern lines, and distance from traditional templates, as well as the design containing all the elements that facilitate Internet website design first page battle - The home page is always the focus of attention and the first thing to say, and if we are not able to attract the visitor to it from the first time, we will lose him, perhaps forever... There are many elements that must be present when designing a website, such as: divisions built on straight lines and sharp angles have become more widespread to exploit space and provide a greater ability to change the locations of boxes and boxes that contain content and text, and designs built on large curves at the top of designs have decreased. The presence of general lines for designs does not negate the uniqueness of each design with its features and features, so that the themes are not repeated and there becomes great similarity.the user and visitor’s
Some features present in the new designs: Calm colors are chosen between shades of blue and light cyan because they are calm colors and are suitable for the colors of information technology and encyclopedic sites. Degrees of contrast between the font color and the background (white and black) (gray and white) The appropriate header contains several images and can be changed via buttons or otherwise.use of the Transverse divisions are more common in designs than longitudinal divisions and columns The bottom of the page or the footer: The footer is no longer a place to place the site logo or the word “use and ownership rights” only, but its design has changed significantly. All modern sites and designs are characterized by the large area of the footer and giving it a very dark color for the site, provided that it contains It contains a lot of information, including the site map or (main links and its branches), as well as the privacy policy, terms of use, links to social networking sites or (social media), and contact information, to the point that some sites put (Google Map) in the (footer)

Social media links: such as Facebook, Twitter, YouTube, etc. The header and footer must be present in both places so that the person finds them in front of him and in a visible and clear place, and the links on the home page must be links to the site’s communication channels and their pages on these channels (the customer’s page on Facebook)... the customer’s page on (YouTube)) and so on....site and dealing with it easily and smoothly.

Enterprise resource planning systems

(Enterprise Resource Planning), or (ERP) for short, are systems designed to coordinate all resources, information, and activities necessary to complete practical procedures in institutions, such as accounting and human resources. Its mission is to exchange data, but it is not concerned with resource planning. ERP programs link the organization's departments in one place, and work to integrate these departments. To achieve the greatest possible benefit. The ERP system is mainly concerned with information in the implementation phase. One of the most important factors for the success of ERP systems is providing support from the establishment’s leadership, coordination between the project parties (consultants and work teams), providing qualified work teams to work with the consulting company, and the work teams participating in reviewing the outputs and
While there are a group of obstacles that stand in the way of the success of this system and cause its failure, the foremost of which is the lack of knowledge of the requirements and problems of external consultants, resistance to change, insufficient training for “users,” the culture of the facility, lack of support from senior management, and unrealistic expectations of profits. There are three basic ways to choose and build an ERP system: choosing a ready-made ERP system, choosing a flexible ERP system, or building an ERP system from scratch. It is noteworthy that in the past, ERP systems were applied in large industrial companies, but the use has spread and is available today, for all types and sizes of companies. While developing this type of system, we apply Service-Based Architecture (SOA), which is a set of systems design principles used in the field of computing during the stages of systems development and integration.providing feedback.


Security information is one of the urgent matters that concerns individuals’ information and important data in every facility or establishment, whether this information belongs to it or to its clients, as is the case in government bodies, institutions, ministries, and what concerns countries and global policies. The specialists believe - and this is also what the ISO Foundation says and mentioned in detail in the annexes to the secure information system ISO 27001 - that there must be a set of secure security information that must be created, documented, applied and maintained in every facility that wants to implement a sound information system for its information security. These infected people include:


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